An elite group of Etihad Airways cabin crew are set to become the aviation world’s first flying butlers, having completed a specially tailored training course.
The newly qualified flying butlers, were given the special training at the London School of Hospitality and Tourism at the University of West London.
The handpicked team of 13 men and women — all based in the airline’s home of Abu Dhabi — demonstrated their outstanding hospitality skills during training at the world-renowned Savoy Hotel.
Their role is to look after VIP guests booked in Etihad Airways’ ground-breaking three room cabin, The Residence by Etihad, which features a living room, private shower room and double bedroom. The Residence will take to the air in December on board the airline’s first Airbus A380 aircraft. The A380 will be deployed on Etihad Airways’ premium Abu Dhabi to London Heathrow route.
Aubrey Tiedt, Etihad Airways’ vice president of guest services, said: “I am extremely proud of the team’s achievements and they all qualified with flying colors to become the world’s first ever butlers in the sky. They are really enthusiastic and cannot wait to board the A380 aircraft and put into practice all that they have learned. Etihad Airways aims to be the best in everything we set out to do and the flying butlers will provide a level of service that no traveller has ever experienced in commercial aviation.”
The first Etihad Airways A380 service will fly from the UAE capital to London’s Heathrow Airport on Saturday, December 27. The airline will receive three more of the superjumbo aircraft in 2015 and the new planes will fly from Abu Dhabi to London and Abu Dhabi to Sydney. New York will follow as the next destination for the A380.
Have a look at The Residence by Etihad: